Help

For common queries, explore the quick answers below. If you can’t find what you’re looking for, send us an email or give our friendly Customer Care team a call.

Privacy & security

• What information is collected?
• Do you use cookies or pixel tags?
• How is my information used?
• Will my information be shared with third parties?
• What choices do I have?
• What about links to other websites?
• How is my personal information protected?
• Your California Privacy Rights.

Ordering & payment

• Questions about your order?
• When will my credit card be charged?
• How do I apply promotions and coupons?
• How do I redeem gift cards?

Returns & exchanges

• Online returns
• Store returns
• Questions about a return?

Gift services

• Gift packaging
• Purchasing a gift card
• Checking gift card balance
• Lost or stolen gift card

Shipping

• Shipping options
• International shipments