CRABTREE & EVELYN
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Shipping Details & Information | Customer Service

Delivery options | Shipping options | International shipments | Atomizers & sprays | Canada Shipping Information

Our Customer Service and Shipping Departments will be closed Thursday July 2nd at 2:30 P.M. EDT we will be closed all day Friday July 3rd. All orders received after 10:00 A.M. Thursday July 2nd EDT will not be processed until Monday July 6th. Orders ship within 48 business hours from the time of processing and will take 3 -7 business days to arrive.

For Delivery Via:  
Standard Shipping 10 AM EST, eight business days prior to your desired delivery date
2nd Business Day Order by 10 AM EST, two business days prior to your desired delivery date
Next Business Day Order by 10 AM EST, one business day prior to your desired delivery date

• Business day refers to Monday through Friday, excluding Holidays.
• Saturday and Sunday deliveries are currently not available.

 Shipping Fees
Standard Shipping
(US Priority)
(Continental U.S. ONLY)
Total Cost
$0 - $74.99 $4.95
$75.00 + FREE
2nd Business Day
(Continental U.S. ONLY)
Total Cost
Up to $24.99 $13.00
$25.00 - 49.99 $14.00
$50.00 - 74.99 $15.00
$75.00 - 99.99 $16.00
$100.00 - 124.99 $17.00
$125.00 - 149.99
$18.00
$150.00 - 174.99 $19.00
$175+
$24.00
Next Business Day
(Continental U.S. ONLY)
Total Cost
Up to $24.99 $19.00
$25.00 - 49.99 $20.00
$50.00 - 74.99 $21.00
$75.00 - 99.99 $22.00
$100.00 - 124.99 $23.00
$125.00 - 149.99 $24.00
$150.00 - 174.99 $25.00
$175+ $30.00
 Shipping Fees (Alaska & Hawaii*)
Standard Shipping
Total Cost
Up to $79.99 $10.00
$80.00+ $10.00
2nd Business Day
Total Cost
Up to $74.99 $25.00
$75.00+ $25.00 

SHIPPING OPTIONS
We ship orders Monday through Friday. We pride ourselves on delivering your shipment quickly. Your order will ship within two business days of receiving the order.

APO/FPO orders are sent via U.S. Postal Service and can only be shipped via USPS. Delivery is to the APO/FPO location, not the final destination. For APO/FPO orders Standard Ground delivery is approximately 7-10 business days.

Please note:

  • Orders cannot be split and must be shipped to a single address.
  • If you place an order on a weekend or national holiday, we will process and ship your order the next business day.
  • In order to ensure safe delivery, we require a physical address.
  • Orders over $200.00 will ship via ‘signature required’ service.
  • We can only deliver to a PO Box using USPS.
  • Free shipping promotions apply to standard shipping only

INTERNATIONAL SHIPMENTS
The Crabtree & Evelyn Online Store can currently ship orders to all U.S. States and Canada. Unfortunately, we are not able to ship to any other non-U.S. addresses at this time. We do not ship to freight forwarding companies.

Please go to International visitors to find out about Crabtree & Evelyn in the country you wish to send your shipment to. Alternatively, you can call one of our Customer Service Specialists on 1-800 Crabtree (272 2873).

NON COMMERCIAL USE
The products and services available on our web site and any samples we may provide to you are for personal use only. We do not offer merchandise for resale. We reserve the right, with or without prior notice, to cancel or reduce any orders that we believe, in our sole discretion, may result in violation of these terms and conditions.





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