We want you to be fully satisfied with your online purchase, if your item or package was damaged please contact us at

We are accepting returns for full price items only. All sale items are final and cannot be returnable or refundable.

Please note that gift cards are not returnable or refundable and all returns are subject to verification of original sale. Crabtree & Evelyn reserves the right to limit or deny returns.

If you need help with a return or have any questions at all, please email us at