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Customer Care

We’re dedicated to making your online shopping experience as relaxed as possible. If you have a query, explore the menu below or contact our Customer Care team.

Contact Us Send us your questions and comments and we’ll get back to you promptly.
Help View our frequently asked questions or get in touch with our helpful Customer Care team.
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Returns Our simple return policy makes online shopping stress-free. Get the details.
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Gift cards Learn more about purchasing and redeeming gift cards, and check the balance on existing cards.
Wholesale opportunities Learn more about stocking Crabtree & Evelyn products in your store.
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Tax Policy How is Sales Tax Calculated?
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