About Us

Head of Retail (Woodstock, CT)

This position will be responsible for the successful management of the operational performance of all Crabtree & Evelyn retail and outlet stores throughout North America, including the oversight of Crabtree & Evelyn licensees.  Responsible for ensuring the sales channel meets or exceeds sales plans, profit objectives, operating budgets, real estate plans, customer service standards, store performance, operating standards and merchandising objectives.  Additionally, the position will manage the activities of direct reports (Regional Managers in the field and the home office operations team) to deliver against accountabilities.  Will work collaboratively across functions (Supply Chain, Marketing, HR, IT and Business Operations teams).
Bachelor’s Degree in Business.  Minimum ten years’ experience in retail management, with five to eight years’ experience at the senior manager or director level.  Prior experience with team management, budget preparation, reporting and analysis, and project management.  Proficient in Microsoft Office Programs, including Word, Excel and Outlook.

Email resume and cover letter to:

Or send to:
Crabtree & Evelyn, Ltd. Attn: H.R.
102 Peake Brook Road, Woodstock, CT 06281

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